Dion Terms of Service

March 13, 2026

Welcome to Dion (referred to as "Dion", "we", "us", or "our"), the application that redefines social connection through the act of treating. By accessing, downloading, or using Dion, you agree to be bound by these Terms of Service ("Terms"), which form a binding agreement between you and Dion. If you do not agree to these Terms in full, you may not use our services.

These Terms incorporate by reference our Privacy Policy, available at https://dionapp.com/privacy, which explains how we collect and use your personal information. Please read both documents carefully.

We may modify or update these Terms from time to time at our sole discretion. When we do, we will post the revised version on https://dionapp.com/terms and update the "Last Updated" date at the top of the page. Your continued use of Dion after any such update constitutes your acceptance of the revised Terms. We encourage you to review this page regularly.

At Dion, we aim to create a respectful, secure, and inclusive community where privacy and trust are paramount. By joining Dion, you commit to upholding these values and adhering to the behavioral standards outlined in these Terms.

1. Eligibility

To create an account and use Dion, you must:

  • Be at least 18 years old; and
  • Comply with all applicable laws and regulations relating to the sale, service, or consumption of alcoholic beverages and other regulated products.

Dion is not a seller or provider of alcoholic beverages and does not monitor, supervise, or assume responsibility for the purchase, service, or consumption of alcohol at any venue. Each user is solely responsible for ensuring their participation complies with all relevant legal requirements and venue policies.

Dion does not verify, and cannot guarantee, the quality, legality, or responsible consumption of any alcohol or other products provided by third-party venues. By using Dion, you acknowledge and accept that Dion's role is limited to providing a digital platform that facilitates social interaction and treats between users.

2. Membership & Registration

Full and complete access to Dion is available only to approved members. To become a member, prospective users must complete a brief application. Dion reserves the exclusive right and discretion to determine who is granted membership and may accept, decline, suspend, or revoke membership at any time, without obligation to provide reasons.

Upon acceptance, you will be required to create an account by providing accurate, current, and complete personal information as requested. You agree to maintain and promptly update your information to ensure it remains true and accurate at all times.

By registering, you:

  • Authorize Dion to contact you regarding your account and the services you use, including by in-app notifications or electronic communications;
  • Acknowledge that Dion may send you service-related or promotional communications, which you can manage through your account settings; and
  • Agree to keep your login credentials confidential and not share them with any other person.

You are solely responsible for all activities that occur under your account. Dion shall not be liable for any loss or damage arising from unauthorized access to your account, whether or not you were aware of such access.

Your registration data and other personal information are protected and handled in accordance with our Privacy Policy.

3. Use of Dion Services

Dion provides a digital platform that enables users to connect, communicate, and exchange "treats" (digital vouchers) redeemable at authorized venues for drinks or other items. By using Dion, you agree to use the services solely for personal, non-commercial, and lawful purposes, and in accordance with these Terms.

3.1 Platform Features

Through Dion, you may:

  • Discover and connect with other users;
  • Send and receive "treats" redeemable at participating venues; and
  • Control your visibility through privacy settings, including the ability to become "non-discoverable" or manage your "social mode" and location sharing preferences.

These features are designed to enhance your social experience while preserving your privacy. You remain in full control of how you appear to others on Dion.

3.2 User Obligations

When using Dion, you agree to:

  • Provide accurate and current information about yourself;
  • Not impersonate any person or entity;
  • Refrain from using the platform for commercial, promotional, or advertising purposes;
  • Treat all users and venues with respect, refraining from any abusive, harassing, discriminatory, or unlawful behavior; and
  • Consent to the use of geolocation services solely for venue check-ins and experience enhancement.

3.3 Dion Treats and Vouchers

Dion vouchers are time-sensitive privileges, not gift certificates or stored-value cards.

They hold no cash value, are non-transferable, and cannot be exchanged for money.

Each voucher must be redeemed within the stated validity period. Expired vouchers cannot be reissued, refunded, or replaced.

Dion does not sell, issue, or process payments for alcoholic beverages and is not a financial institution or licensed money issuer.

3.4 Service Modifications

Dion may update, modify, suspend, or discontinue any feature of its services at any time without prior notice, provided that such changes do not materially reduce the core functionality of the platform.

4. User Conduct & Content

4.1 User Content

You are solely responsible for all information, images, videos, messages, and other materials ("User Content") that you upload, post, or transmit through Dion. You represent and warrant that:

  • You own or have the necessary rights to share such content;
  • Your content does not infringe any intellectual property, privacy, publicity, or other legal rights; and
  • Your content is accurate, lawful, and not misleading, offensive, or obscene.

By posting or sharing content on Dion, you grant Dion a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, store, reproduce, distribute, and display such content for the purpose of operating, promoting, and improving the Dion platform.

Dion reserves the right, at its sole discretion, to remove or restrict access to any content that violates these Terms or is otherwise deemed inappropriate or harmful to the community.

4.2 User Behavior

You agree not to engage in any activity that:

  • Violates any applicable laws or regulations;
  • Harasses, intimidates, threatens, or abuses other users;
  • Discloses private information or the identity of another user without consent;
  • Impersonates another person or misrepresents your affiliation with any entity;
  • Involves unauthorized copying, distribution, or commercial use of Dion content;
  • Solicits payments, promotes goods or services, or collects user information without authorization;
  • Disrupts or interferes with the operation of Dion or its networks;
  • Promotes or facilitates illegal, violent, or discriminatory activity;
  • Attempts to gain unauthorized access to Dion systems, user data, or restricted areas of the platform; or
  • Misuses or exploits Dion's refund or wallet functions.

Your conduct on Dion should reflect courtesy, respect, and accountability toward others both online and offline. Dion may review reports of misconduct and take appropriate action, including suspension or permanent account termination.

4.3 Enforcement

Dion reserves the right to investigate suspected violations of these Terms and to take any enforcement action it deems appropriate, including but not limited to:

  • Content removal;
  • Account suspension or termination; and
  • Referral to law enforcement authorities, where required.

Dion is under no obligation to prove misconduct prior to enforcement and may take immediate action to protect the integrity and safety of its community.

5. Prohibited Conduct Policy

To preserve the integrity and safety of the Dion community, the following conduct is strictly prohibited, whether occurring on or off the platform, before or after registration:

Unlawful or Abusive Behavior

  • Harassment, bullying, intimidation, stalking, or threatening any person.
  • Disseminating hate speech, obscene or violent content, or material promoting illegal acts.

Privacy and Identity Violations

  • Revealing another user's identity, personal data, or private communications without prior consent.
  • Impersonating another individual or misrepresenting your affiliation with any entity.

Commercial or Unauthorized Use

  • Soliciting money, goods, or services from other users.
  • Advertising or promoting products, events, or businesses without Dion's written authorization.

Security and Platform Integrity

  • Attempting to access, probe, or interfere with Dion's systems, data, or network security.
  • Introducing malware, bots, scraping tools, or automated scripts.
  • Exploiting the Dion Wallet, refund mechanisms, or any feature in a fraudulent or misleading way.

Respect and Authenticity

  • Providing false information or misrepresenting your age, identity, or intentions.
  • Engaging in excessive or manipulative engagement that disrupts the user experience.

Any violation of this Policy may result in immediate suspension or permanent termination of your account, at Dion's sole discretion, without obligation to provide prior notice or evidence. Dion reserves the right to investigate and cooperate with law-enforcement authorities where necessary.

6. AI and Automated Features

Dion may use artificial intelligence and automated systems to enhance the user experience, including suggesting conversation starters, recommending matches, or optimizing user interactions.

These features are provided solely for convenience and entertainment. They are not personal advice, endorsements, or guarantees of accuracy, and may occasionally generate incomplete, imprecise, or unintended outputs.

By using Dion, you acknowledge that:

  • AI-generated suggestions or recommendations are non-binding and not verified by Dion;
  • You remain solely responsible for your own communications and decisions made through the platform; and
  • Dion assumes no liability for any consequences arising from reliance on automated or AI-assisted features.

7. Venue Check-In & Location Sharing

Dion's venue check-in feature allows users to share their presence at a participating venue and connect with others nearby. By using this feature, you voluntarily consent to the disclosure of your location information to other Dion users within that venue.

You acknowledge and agree that:

  • Location sharing is entirely optional and can be managed or disabled through your privacy settings;
  • Your decision to share your location is made at your own discretion and risk;
  • Dion does not control, verify, or monitor how other users interact with your shared location information; and
  • Dion is not responsible for any consequences, damages, losses, or incidents resulting from your decision to disclose your location.

Dion cannot guarantee entry into any venue, nor can it be held liable for any venue's entry requirements, admission policies, or other operational rules. Venues remain independent third parties responsible for their own services, conduct, and customer interactions.

8. Dion Wallet & Refund Policy

The Dion Wallet allows users to hold and redeem credits exclusively within the Dion app for eligible purchases and "treats." Wallet balances represent a limited-purpose digital credit and do not constitute electronic money, stored value, or a deposit under any financial or payment-services legislation.

8.1 Refunds

Refund policy for unclaimed or canceled treats is defined by the information available on the checkout screen; refunds are automatically credited to your Dion Wallet.

  • Such credits may be used exclusively for future purchases within the Dion platform.
  • Refunds cannot be transferred, withdrawn as cash, or used outside the app.
  • Refunds will be processed in accordance with Dion's internal refund procedures and applicable law.

8.2 Expiry of Balances

Wallet balances and unredeemed treats are time-limited and expire after the validity period specified in the app. Expired credits are automatically forfeited and cannot be reissued or reinstated.

8.3 Compliance and Restrictions

Dion reserves the right to:

  • Modify or suspend refund policies at any time without prior notice; and
  • Restrict or freeze wallet balances if fraudulent, unauthorized, or unlawful activity is suspected.

Dion acts solely as an intermediary platform facilitating digital transactions between users and participating venues. It is not a payment service provider, money transmitter, or issuer of stored value.

9. Dion Card Overview

From time to time, Dion may provide users with access to a virtual "Dion Card" issued through our licensed financial partners. The Dion Card allows users to redeem specific beverages or experiences at participating venues.

The Dion Card is not a bank account or general-purpose payment instrument. It can only be used to make authorized redemptions for eligible items at specified locations and within stated time periods.

9.1 Credits and Usage

  • Each Drink Credit corresponds to a specific promotional offer or treated drink.
  • The associated value is deposited to the Dion Card solely for redemption at the designated merchant(s) and location(s).
  • Credits are non-transferable, have no cash value, and may not be withdrawn or used for any other purchase.
  • Once the redemption window expires or the associated transaction is completed, the credit automatically expires and the authorization closes.

9.2 Issuing and Regulation

Dion Card banking services are provided by Patriot Bank N.A.

Use of the Dion Card is governed by the Dion Cardholder Agreement, which sets out the specific card terms, permitted uses, and limitations. By activating or using a Dion Card, you agree to be bound by both these Terms of Service and the Cardholder Agreement.

9.3 No Financial Services Relationship

Dion is a social and promotional platform, not a financial institution.

The Dion Card is provided exclusively for the redemption of promotional Drink Credits and does not create a deposit, custodial, or money-transmission relationship between you and Dion.

10. Account Suspension & Termination

Dion reserves the right, at its sole discretion, to suspend, restrict, or permanently terminate your account and access to the services if you:

  • Violate or are suspected of violating these Terms or our community standards;
  • Engage in unlawful, abusive, or fraudulent activity, either within or outside the Dion platform;
  • Compromise the safety, integrity, or experience of other users; or
  • Otherwise act in a manner inconsistent with Dion's values or intended purpose.

Dion may take such action with or without prior notice, and is under no obligation to prove misconduct prior to enforcement. All determinations regarding violations or user behavior are made solely by Dion in good faith.

Upon termination:

  • Your account access will immediately cease;
  • Any unused or remaining Dion Wallet balance or unredeemed treats will be forfeited and are non-refundable; and
  • You remain bound by all provisions of these Terms which, by their nature, are intended to survive termination (including those on liability, intellectual property, and governing law).

You may terminate your account at any time by following the in-app instructions. Dion will process account deletion requests in accordance with its Privacy Policy and applicable data-protection laws.

11. Third-Party Services & Integrations

Dion may include integrations or links to third-party applications, websites, or services (such as Mapbox for geolocation and mapping). These services are provided solely for your convenience and are subject to the independent terms and privacy policies of those third parties.

By using Dion, you acknowledge and agree that:

  • Dion does not control, endorse, or assume responsibility for any third-party content, products, or services;
  • Your use of such third-party integrations is at your own risk; and
  • Dion is not liable for any damage, loss, or dispute arising from your interaction with third-party providers, whether directly or through the Dion platform.

Where required, you must comply with the applicable terms of use and privacy policies of such third parties.

12. Disclaimers & Limitation of Liability

12.1 General Disclaimer

Dion provides its platform and services on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, whether express, implied, statutory, or otherwise. Without limitation, Dion disclaims all implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability.

Dion does not guarantee that the platform will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. You acknowledge that your use of Dion is at your own discretion and risk.

12.2 User Responsibility

You are solely responsible for:

  • Your interactions and communications with other users, whether online or offline;
  • Your decisions to meet, exchange information, or transact with other users or venues; and
  • Ensuring your compliance with applicable laws, including those governing alcohol consumption, privacy, and public conduct.

Dion does not screen or verify users or venues beyond reasonable technical measures and does not guarantee the accuracy, authenticity, or behavior of any member or third party. You should exercise caution and good judgment when using the platform.

12.3 Limitation of Liability

To the fullest extent permitted by law, Dion, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the services;
  • The conduct or content of any user or third party on or off the platform;
  • Any errors, omissions, interruptions, defects, delays, or unauthorized access to data; or
  • The suspension, modification, or discontinuation of the service.

In no event shall Dion's total cumulative liability, whether in contract, tort, or otherwise, exceed the amount you have paid to Dion (if any) for use of the service within the twelve (12) months preceding the claim.

12.4 Release of Liability

By registering and/or using Dion, you irrevocably release Dion, its affiliates, and their officers, directors, employees, agents, and partners from any and all claims, demands, losses, or damages (known or unknown) arising out of or related to:

  • Your interactions with other users or venues;
  • Participation in any Dion-related activities or events; or
  • Your reliance on any information obtained through the platform.

If you are a resident of a jurisdiction that restricts releases of liability, this clause shall apply to the maximum extent permitted by law.

13. Governing Law & Contact Information

13.1 Governing Law

These Terms and any dispute or claim arising out of or relating to them shall be governed by and construed in accordance with the laws of the jurisdiction in which Dion is based, without regard to its conflict of law provisions.

You agree that any dispute, controversy, or claim arising out of or relating to these Terms or your use of Dion shall be submitted to the exclusive jurisdiction of the competent courts of the same jurisdiction, unless otherwise required by applicable mandatory law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

13.2 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Dion regarding your use of the platform and supersede all prior or contemporaneous understandings, whether written or oral.

13.3 Contact Information

For questions, feedback, or concerns regarding these Terms or the Dion platform, you may contact us at: support@dionapp.com.